Privacy Policy

Privacy Policy

All personal information is collected in compliance with section 33 of Alberta’s Freedom of Information and Protection of Privacy Act (FOIP).

This policy describes how Bonnetts Energy Centre treats personal information that we collect both online and offline. This includes but not limited to; our website, box office, and phone interactions you may have with us.

Voluntary information that we collect from and about you when you become a registered user of or subscribe to promotions or services that we my provide.

  • Contact information – We will collect your name, mailing address, phone number, and email.
  • Payment information – We will collect your credit card information for the payment process; however, credit card information is not kept on file.

Bonnetts Energy Centre may also share your information with our business partners and venues (an “Event Host”) as part of our contractual agreements with them. This includes business partners who operate a venue for whom we are selling tickets for. If you wish to purchase tickets to an event, but would like to remain anonymous, you may purchase your tickets in person directly through the Bonnetts Energy Centre Box Office or email to receive a waiver form to complete.

Bonnetts Energy Centre will also be required to share information if and when we choose a new ticketing vendor. We will need to share our customer database in order to transfer information into the new ticketing system.

Our site is intended for adult use. Bonnetts Energy Centre does not knowingly collect personally identifiable information from children under 13 years of age. Occasionally we may offer children the opportunity to enter youth-orientated promotions or contests via website. In the case that a child chooses to do so, we only ask for the child’s first name, parent or guardian’s first and last name as well as an email address, and will use this information to only notify the contest winners. If you are a parent or a legal guardian and think your child under 13 years of age has given us information, please email us at or call the Box Office at 780-538-0387.

Bonnetts Energy Centre may also use and disclose any personal information that is relevant to legal proceedings or permitted or required by law.

Visitor Tracking

This website tracks users anonymously with Google Analytics and Siteimprove. It also uses cookies. The information collected is used to evaluate visitors' use of this website and to compile statistical reports on website activity. You may disable or prevent the use of cookies using your chosen web browsing software. Please note that disabling cookies may interfere with the normal operation of the site.


This website uses remarketing services to advertise on third party websites to you after you visited our site. We use cookies to serve ads based on your past visits.

Google AdWords remarketing service is provided by Google Inc. via Google Analytics. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. The Google Analytics Opt-out Browser Add-on also provides visitors with the ability to prevent their data from being collected by Google Analytics.

Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook. To opt-out from Facebook’s interest-based ads follow these instructions from their website.

External Sites and Services

The City of Grande Prairie is not responsible for the content and privacy practices of other web sites and the City encourages you to examine the terms of use, privacy policy and disclaimer of each site and make your own decisions regarding the disclosure of your personal information and the use of that site.

Security Measures

The City of Grande Prairie employs network security measures to monitor for attempts to tamper with information, or to otherwise cause damage. Please be aware that any attempt to damage our systems will be pursued to the maximum extent of the law.

More information

For more information on our Terms of Use and Privacy Policies, contact:

Legislative Services
City of Grande Prairie,
Postal Bag 4000,
Grande Prairie, Alberta T8V 6V3

Telephone: 780-357-8716